While you aren't required by federal law to have a Return and Refund Policy in the U.S., some state laws require you to post your return and refund procedures if you wish to maintain your rights to limit returns/refunds. For example, in Florida, in order to enforce a "no refunds" practice you must post this clearly to your customers. Otherwise they will be entitled to refunds within 20 days of a purchase. Learn the laws of the states you operate in and see how a Return and Refund Policy can help your business. Read more here: https://termsfeed.com/blog/return-refund-laws-usa/